Feedback and Complaints
At Barney and Bella Vets, we’re committed to providing the highest standards of care for every animal and the best experience for our visitors, adopters and supporters.
Your feedback matters – it helps us recognise great work and make meaningful improvements where needed. Whether you’d like to share a positive experience or raise a concern, please use the form below to tell us more. If you have a general query, please visit our contact page instead.
Our Complaints Policy
We take all complaints seriously and aim to handle them fairly, sensitively and promptly. You can read our policy for details on how we manage and respond to complaints.